Senior Technical Program Manager in healthcare IT, fintech, and SaaS. Based in Austin, Texas. Fully remote preferred, open to hybrid.

I run the program and build the tooling.

More than ten years running large cross-functional technical programs, from an executive portfolio of 17 concurrent programs to an enterprise CRM and CCaaS replacement taken from kickoff to signed contracts. Since March 2026 I have also been the founder of 512AI, where I build and run production AI agents for small service businesses.

Ricardo Avila, smiling, with the Austin skyline behind himFounder of 512AI. Open to work now.

Case studies

Earnest, fintech, May 2025 to August 2026

Executive program portfolio platform

Replaced spreadsheet reporting for 17 concurrent programs and 50 to 85 engineers with a single source of truth leadership used to rebalance capacity before delivery slipped, then re-platformed it from Apps Script to Next.js on AWS.

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DexCare, healthcare technology, September 2023 to March 2025

DexCare: healthcare roadmap delivery

Backend and frontend roadmap execution with risks and dependencies surfaced early: 80%+ of planned features delivered per release and 90%+ of identified risks resolved each quarter.

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Right now

Completed the Harvard Data Science Initiative's AI Strategist and Builder Intensive, October 2026.

Credentials

  • AI Strategist and Builder 1-Month Intensive, Harvard Data Science Initiative, completed October 2026. Verification GZFC-FLHX.
  • Certified ScrumMaster (CSM), Scrum Alliance, 2015, renewed 2026, active through August 2028
  • Certified Scrum Product Owner (CSPO), Scrum Alliance, 2020, renewed 2026, active through August 2028
  • SAFe Advanced Scrum Master course (training, not certified), American Technology Consulting, July 2021

All certifications, training, and education

Hiring a remote senior TPM? Book a call, email me, or check the resume for more.

Based in Austin, Texas. Open to work now. Fully remote preferred, open to hybrid.