I am a Senior Technical Program Manager with 10+ years leading large-scale, cross-functional technical programs, and 15+ years in enterprise IT, across healthcare technology, fintech, and SaaS. I repeatedly turn chaotic, at-risk programs into predictable, on-time delivery: enterprise platform transformation (CRM/CCaaS, EHR/EMR), Agile at scale, and single-source-of-truth portfolio visibility that leadership uses to make decisions.
In March 2026, I founded 512AI, a live AI automation SaaS with paying clients. I ship production software with Claude Code, MCP, and agentic workflows, and I price and bill it myself: tiered pricing, usage metering, Stripe and more.
Right now
AI Strategist and Builder 1-Month Intensive at Harvard Data Science Review, in progress, September to October 2026.
Certifications and training
- Certified ScrumMaster (CSM), Scrum Alliance, 2015, renewed 2026, active through August 2028
- Certified Scrum Product Owner (CSPO), Scrum Alliance, 2020, renewed 2026, active through August 2028
- SAFe Advanced Scrum Master (SASM), American Technology Consulting, 2021
- NextGen Certified Professional (NCP), Practice Management and Document Management, NextGen Healthcare, 2017
- PMP coursework, St. Edward's University Professional Education (Austin PMI Chapter PMP test prep), 2013
- Corepoint Integration Engine (HL7 interface) training, Rhapsody Health Education Services, Plano, Texas, 2009
Education
- Associate of Science, Computer IT Administration and Management, ITT Technical Institute, Austin, Texas, 2008
Skills
Program and portfolio: technical program management, portfolio and program delivery, product roadmap and strategy, vendor evaluation and RFP, risk and dependency management, executive and stakeholder communication, go-to-market planning, OKRs and KPIs, change management
Agile and PM tools: Scrum, Kanban, SAFe, SDLC, DevOps, CI/CD, Jira, JQL, Jira Automation, Tempo Timesheets, Confluence, Smartsheet, Microsoft Project, ServiceNow, Asana
AI and automation: Anthropic Claude (Claude Code, MCP, agentic workflows), OpenAI GPT-4o, Microsoft Copilot, Google Gemini, production AI chat and voice agents, prompt engineering (PRDs, RAID logs, stakeholder reporting), Zapier AI, NotebookLM
Cloud, data, and web: AWS, Google Cloud Platform, Microsoft Azure, SQL, Python, Google Apps Script, Next.js, React, Docker, Optimizely, Datadog, PagerDuty
Healthcare and compliance: EMR/EHR (NextGen), HL7, HIPAA, PHI, SOX, ITIL
How I work
- Executive and stakeholder communication
- Leading without authority
- Servant leadership and coaching
- Structured decision-making
- Calm under pressure
- Owner's mindset
- Bilingual, English and Spanish
The full resume (PDF) has the role-by-role detail.